SupportSystem allows you to present a web portal to your customers to create, track, and respond to support requests.

Create a knowledgebase of help content and frequently asked questions to help your users find the information they need when they need it without the need to open a support request.

SupportSystem is simple, yet powerful. This ensures that your staff can quickly begin using the system without any headaches or hassles and with very little or no training.

SupportSystem is engineered to integrate with the way you naturally approach customer support.

SupportSystem comes with email integration out of the box. You can immediately create tickets from emails sent to your SupportSystem account; with no setup required.

Prioritize and route incoming mail to appropriate personnel and departments based on destination mailbox and configurable ticket filters.

Never drop another customer inquiry! SupportSystem helps you manage, track and respond to customer support requests.

Seamlessly route incoming inquiries from email, web-forms and phone into a simple, easy-to-use, multi-user, web-based customer support platform.