Help Desk Improvements: In Progress

Have you ever started a remodel project thinking that just a few tweaks and changes would be easy? Next thing you know, the entire house is gutted and you are picking out new flooring! Well, we completely understand how you feel because that’s what we’ve been up to here at Enhancesoft – a complete remodel project of the back end code base. 

Like every project, the end results are going to be AMAZING and we are working daily on project completion. The development team is typing away on the major code changes planned for SupportSystem. This means major changes to the look and feel of the system which have been HIGHLY requested! 

Want to follow along in our progress? Feel free to check out blog posts here for news on the latest changes, developments, feature articles and more. 

We’ve also updated our Terms of Service to include the details regarding our data dump policy. As you know, we respect your intellectual property because we feel that your data is YOUR data. To ensure you have full access to the information of your help desk, we offer a full data dump upon request every 12 months as well as upon request at time of cancelation. 

As always, contact us with any questions, concerns, suggestions, or weather updates! 

Sincerely, 

The Enhancesoft Team

(working remotely in our pjs since 2003)