Pricing

$9
Per Agent Per Month
Start Your FREE TRIAL Now

You Get All Features!

  • Unlimited Tickets
  • Unlimited Email Addresses
  • Client Portal & Knowledgebase
  • Custom Domain & Branding

That's not all: Start your trial now

View All Plans


What is an agent?

Agents are the staff members of your organization who interact with your customers, day in and day out, answering tickets and resolving issues. SupportSystem pricing is per agent, but all plans boast unlimited number of customers and tickets.

What happens when my trial ends?

You can try any plan free for 30 days! Once your trial ends, we’ll ask for your billing information to continue your paid plan. You may also change your plan at any time by visiting the "Plans" page in the account panel of you help desk.


No credit card or commitment required. Get started today with your 30-day FREE trial!


Plans that grow with you

 
Basic
Standard
Premium
Cost Per Agent Per Month $9 $12 $16
Attachment Size Limits 2Mb 8Mb 16Mb
Email Addresses unlimited unlimited unlimited
Number of Tickets unlimited unlimited unlimited
Email Support
Phone Support
Custom Domains & Branding
SSL Encryption (HTTPS Support)
Forced HTTPS Support
Custom SSL Certificates
DKIM Email Signing
Get Started Now Get Started Now Get Started Now
Basic
Cost Per Agent Per Month $9
Attachment Size Limits 2Mb
Email Addresses unlimited
Number of Tickets unlimited
Email Support
Phone Support
Custom Domains & Branding
SSL Encryption (HTTPS Support)
Forced HTTPS Support
Custom SSL Certificates
DKIM Email Signing
Get Started Now

Standard
Cost Per Agent Per Month $12
Attachment Size Limits 8Mb
Email Addresses unlimited
Number of Tickets unlimited
Email Support
Phone Support
Custom Domains & Branding
SSL Encryption (HTTPS Support)
Forced HTTPS Support
Custom SSL Certificates
DKIM Email Signing
Get Started Now

Premium
Cost Per Agent Per Month $16
Attachment Size Limits 16Mb
Email Addresses unlimited
Number of Tickets unlimited
Email Support
Phone Support
Custom Domains & Branding
SSL Encryption (HTTPS Support)
Forced HTTPS Support
Custom SSL Certificates
DKIM Email Signing
Get Started Now

What is the attachment size limit?

Attachments are allowed via email and the customer portal and are limited individually by their respective size. If an email contains multiple attachments, the individual attachments whose size exceed your plan limit will be dropped. In other words, as long as each attachment's size is below the plan max, all attachments will be accepted.

Can I upgrade or downgrade my plan?

Yes! SupportSystem does not require any commitment. You can upgrade, downgrade or cancel at any time. You will be charged or credited the prorated amount for your plan difference or remaining time.


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